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Addressing the Challenges of Working in Social Media

Amara and Shahbaz discuss mental health struggles while working in social, challenges working in the field, and more.

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Working in social media is no easy task. From long hours and negative comments to having to deal with being understaffed in more cases than not, being the face of the digital brand is not as easy as people would like to think. (Yeah, most of the people behind the account aren’t interns.)

In a candid conversation, Amara Baptist and Shahbaz Khan discuss mental health struggles while working in social, challenges working in the field, and much more.

Edited highlights appear below:

On Reading vs. Not Reading the Mentions (2:47)

Amara: “It really does take a toll on you. I think the thing with social media is it feels a lot bigger than I think it really is. It’s a huge thing, everybody’s on there, but it feels like everyone in the world is telling you that you’re awful and taking their frustrations out on you because we’re so invested and so involved.”

Shahbaz: “I think it’s multifaceted. You work for the team, so obviously you want them to succeed, right? Then things don’t go according to plan and that takes a toll by itself. I’ll say, in my time with the Kings, we did some stuff that was amazing. I’m still to this day so proud of what we did in Sacramento. A lot of ideas are shut down — not internally, but from a fan perspective — because of the negativity that’s out there, so it kind of hinders some of the creativity and some of the ideas that you’re willing to execute.”

On Struggling With Anxiety (12:06)

Shahbaz: “I’ve been in a place where, quite honestly, I was depressed and I’ve struggled with anxiety, not solely due to (reading the mentions), but it doesn’t necessarily help to read those all the time. And so putting yourself in a place where you’re able to separate those as much as possible, focus on a lot of the positive comments, and the positivity that’s out there is a good thing.”

“I think more than anything, it’s super important to know who you’re working with and trust them. The amount of time you spend with your coworkers is so insane. You probably see them more than your family, so you just need to know to trust them. If you’re having some internal struggles or you’re having some creativity issues, go to them and trust each other.”

Social on the Sidelines is Presented to You By:

On Managing a Staff (14:08)

Amara: “I think it’s important to take these things into consideration for people in manager or director positions that aren’t doing the grunt work every day — that this does take a toll and that they need to be conscious. Sometimes the coordinator or the person that’s constantly engulfed in this place of social media might need a break or a day off. I think this is also really important when you’re you’re hiring interns.”

On Biggest Struggle in Career in NBA (25:41)

Amara: “My biggest struggle since working in social media has been that since our jobs are largely based on metrics, I find that sometimes carries over to my personal life, which I really don’t like. If I’m on Instagram and I post a photo, my brain immediately goes to how many people like this, and I think there’s so much that’s really stressful in itself because you’re already judging yourself on the work that you’re doing, and then it goes over to your personal life.”

Shahbaz: “For me, it was probably the switch from Sacramento back to Minnesota. There’s a lot of different strategies and ways that I would have to go about the job that’s different than what I’m currently doing. It’s one of the things that’s unique about our jobs and one of the things that I prided myself on in going from Minneapolis to Sacramento the first time and being able to implement a new strategy in Sacramento was something that I thought was a lot of fun and something I looked forward to. Then, coming back after some of the stuff that we were able to do in Sacramento, I put too much internal pressure on myself to try to live up to a standard that everything that we were doing needed to be humorous and then taking a step back pretty much two days in and realizing that, ‘Okay, you’re not in Sacramento anymore.’ There’s a completely different organizational tone.”

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Golf Digest Back Charging For Growth With New Owner

Golf Digest is set to embark on its third ownership transition in its nearly 70 years of operation and all signs point to growth under new owners.

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Photo Credit: Ray Carlin-USA TODAY Sports

Discovery, Inc. continues its drive into golf with the acquisition of Golf Digest.

Discovery had already entered the golf space, attaining exclusive rights deals outside the U.S. for the PGA Tour, European Tour and Ladies European Tour. GOLFTV, an international streaming service launched by Discovery this past New Year’s Day, is in year one of a 12-year, $2.4 billion deal carrying the PGA Tour’s TV and streaming rights outside the U.S. Discovery also has global content deals with Tiger Woods and Francesco Molinari, using GOLFTV as its platform.

The bullish approach follows the trend of niche content in today’s media landscape. Discovery knows this firsthand with Food Network and MotorTrend. In sports, Discovery has had success with Eurosport and realizes sport fans crave consistent coverage.

READ MORE: The Caddie Network Partnership With Golf Digest Shows Power of Niche Platforms

“We’re looking to evolve our business and investing in content and genres that work for traditional and digital channels,” says Alex Kaplan, Discovery Golf president and general manager. “We learned from our experience with Eurosport Player, it’s very difficult to build an engaged fanbase when we offer multi-sport content.

“Let’s go deep into a specific vertical. Golf rights were available in an expansive way, and it’s not just compelling to watch, but fans play it, buy it, travel for it. It’s an ecosystem that was particularly compelling.”

The acquisition includes all brands under the Golf Digest brand, including Golf World, Golf Digest Schools and The Loop. According to the press release, Golf Digest attracts 4.8 million monthly readers and 60 million monthly video views. That’s along with its 2.2 million social followers.

This is Golf Digest’s third transition of ownership in its nearly 70 years of operation. All three have brought the media company different advantages, says Golf Digest editor Jerry Tarde, who’s been with the company for 42 years.

Tarde said The New York Times, which acquired the magazine in 1969, brought the basics and values of journalism, while Conde Nast, the owner since 2001, brought design, art and sophistication to the brand. Now, Tarde believes Discovery will bring growth.

Tarde, along with being editor-in-chief, gains a new title and role: Discovery Golf global head of strategy and content.

“This is an organization we’re at the heart of, in terms of developing sports and connecting with a high-value audience that’s passionate about the subject,” Tarde says. “This is the most exciting thing to happen to Golf Digest since it was founded in 1950. It lights a fire under us and gives us an opportunity to improve and expand U.S. coverage.

“We’ll also be able to extend it worldwide to more than 200 countries.”

On the other side of the equation, the acquisition gives Discovery a golf presence in the U.S. Kaplan said Discovery has been collecting its golf assets and knew an editorial vertical would be crucial, but it could take years to build. The Golf Digest acquisition allows Discovery to acquire that piece with one check.

“Our offering to golf fans and golf advertisers is now that of a global platform,” Kaplan says. “We can bring an aggregated golf audience anywhere in the world.”

READ MORE: GolfPass Could Set Standard in 21st-Century Sports Media

With a strong strategy in place, it will be business as usual for the time being, Tarde says, but there will be talk of new ideas and potential investments. Discovery will retain Golf Digest staff, continue the U.S. monthly print product and acquire global licenses for editions 70 countries.

“We’ve got a great team that’s been underutilized, really,” Tarde said. “Because of the way the publishing economy has been treated, our business has been in retreat. That’s now the way I spent my first 30 years. We were charging.

“This is the exciting part, we’re back on the charge.”

Like Tiger Woods on the prowl on Sunday.

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Inside the XFL’s New TV Deals

With nine months to go until its first game, the XFL has locked in its lineup of broadcast partners for all 43 regular season games.

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Photo Credit: Ben Queen-USA TODAY Sports

*This piece first appeared in the Front Office Sports Newsletter. Subscribe today and get the news before anyone else. 

With nine months to go until its first game, the XFL has locked in its lineup of broadcast partners.

The deals will see all 43 games appear on either broadcast or cable TV and will see them divided up between ABC, Fox, ESPN, ESPN2, FS1 and FS2.

What do you need to know?

1. – 24 of the XFL’s 43 games to be on broadcast TV (13 on ABC; 11 on Fox)

2. – According to Joe Flint of the WSJ, the deals are for three years, but no cash is changing hands.

3. – As part of the deals, the broadcast partners will cover the production costs of the games, which John Ourand notes will run $400,000 per game.

4. – Disney and Fox will keep all the television advertising inventory for the games while the XFL will handle the selling of sponsorships in the venues, according to Flint.

Will we see a repeat of 2001? 

The XFL’s reboot will come 19 years after McMahon and company attempted to make spring football a thing. Like the AAF this year, the league started with a promising opening night and then sputtered to the end. By the end of its first and only season, the XFL saw its ratings fall from a 9.5 to a 1.5 at their lowest point, according to OSW Review.

While the first time around may have not gone as planned, executives from all sides of the table are enthusiastic about the possibilities.

“The effort Vince is throwing behind it with his own personal capital and the combination of Fox and Disney platforms give us the best chance to make spring football work.” – ESPN programming chief Burke Magnus to Joe Flint of the WSJ.

Rolling into upfronts…

The announcement of the deals couldn’t have come at a more strategic time for all parties involved with upfronts scheduled to begin in six days. Given the fact that the broadcast partners will be responsible for selling ads, it would be rather surprising if the XFL inventory wasn’t included in their presentations.

Last year alone, the television upfront market for commercials generated $20.8 billion in commitment from advertisers, up 5.2% from the previous year, according to an estimate by Media Dynamics.

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Why Fewer Ad Breaks are Coming to the Super Bowl

Fox will be cutting back the number of commercial breaks for the big game by one, having only four breaks per quarter instead of five.

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Photo Credit: Matthew Emmons-USA TODAY Sports

*This piece first appeared in the Front Office Sports Newsletter. Subscribe today and get the news before anyone else. 

Next year’s Super Bowl might feel slightly different to viewers.

That’s because Fox will be cutting back the number of commercial breaks for the big game by one, having only four breaks per quarter instead of five, according to Brian Steinberg of Variety.

Fewer breaks, but the same amount of commercials…

Although Fox will be cutting down one whole commercial break each quarter, the four that remain will be slightly longer, allowing the broadcaster to still have the same amount of slots for advertisers even with fewer breaks in the action.

This isn’t a first for the NFL…

The league has been working with broadcast partners since last year to find new ways to deliver advertisements during telecasts. The initiative last year focused on delivering more sponsored vignettes and less “billboard” ads, a change that could be difficult at times for the networks seeing as in the past they have used the “billboard” inventory as bonuses to big-spending sponsors, according to Variety.

Why do they want to cut down? According to calculations from Streaming Observer’s Chris Brantner, the average NFL fan watches almost 24 hours of advertisements in a season.

Or other leagues…

As leagues battle for the attention of their consumers, making sure they give them less time to check their phone or change the channel has become a priority.

Earlier this year, MLB announced that it was planning to reduce each national commercial break by 25 seconds, NASCAR has been using split screen advertising since its days on ESPN back in 2011, and the NBA has done it with ESPN during timeouts.

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