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Meet Little League’s First Female Senior Executive

In her new role, Liz DiLullo Brown plans to help improve the Little League experience for players and their families on all fronts.

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Late in 2018, Little League International announced its new leadership structure. Perhaps the most notable executive named in the move is Senior Vice President and Chief Marketing Officer Liz DiLullo Brown. Now in her 10th year with Little League, Brown becomes the organization’s first female senior executive.

In her decade with the organization, the relationship between Little League and Major League Baseball has grown significantly with the establishment and growth of the MLB Little League Classic, among other initiatives.

“MLB commissioner Rob Manfred made building a relationship with Little League a huge priority,” Brown stated. “We then worked with departments across MLB to align Little League with some of their initiatives. Our work together revolved around trying to take things like ‘Play Ball’ and message them out to our Little League audience to make sure they have an opportunity to experience the game maybe in a different environment than even in just local league play.”

READ MORE: 3 Ways to Jumpstart Your Personal Brand in 2019

To do this, Little League works with ticketing professionals at MLB to create opportunities for local players and their families go to Major League games. The hope, Brown said, is that will foster a passion for the game in Little Leaguers. Many former Little Leaguers now playing in the majors are often happy to engage and set a good example for children following in their footsteps.

“There are so many former Little Leaguers that are in the big leagues that are serving as an inspiration to our players,” Brown said. “Through getting kids to games and through our digital content, we try to highlight the great things that MLB does and those big leaguers who can be a positive influence for the youth in our program.”

Another huge aspect of Brown’s work over the past decade has been increasing Little League’s digital presence through a redesign of the organization’s website and a bigger emphasis on high-quality social media content.

Through working with ESPN, Brown and Little League get footage of the Little League World Series to use for social content during the tournament. For offseason content, Little League produces training and educational content, content about Little League alumni, and explores putting a Little League spin on trending topics.

“We always also look forward to storytelling during the regular season,” Brown said. “We go out to our local leagues and capture content of volunteers and of families and players participating. We attend spring training to try to interview former Little League alumni. We go overseas and capture what’s happening internationally with the sport. So we’re going to continue to do more of that and just be able to tell those global stories of baseball and softball — and the role that Little League has in those stories.”

While some of the children playing Little League aren’t old enough to fully embrace social media, Little League keeps pushing its content to new heights by focusing on grabbing the attention of parents.

“We know from our own research that parents influence the path of a child and pick their activities whether it’s out of convenience, opportunity, or the overall experience. So for things like Facebook, our messages are focused on the parent audience. Instagram obviously skews younger, so we’ve had some success by looking at short-form video and other content that is appealing to millennial parents or the younger generation.”

Brown is also credited as a driving force behind Little League’s partnerships with brands. 

“Partnership has always been important to Little League and it’s how we are able to operate. It’s how we were able to put out specific programming that provides offers to families and leagues. Relationships like Dick’s Sporting Goods and Cigna and Gatorade and others have continued to help us evolve and grow over the years.”

As the new year begins, Brown plans to expand how technology will help the organization continue to grow while improving the Little League experience for players and their families on all fronts.

“We’re always focused on helping our local leagues in different communities create a great experience for the players. We think a lot about how technology can impact that experience, so we are continuing to innovate. We have great tools like our league finder, which helps parents find a local program at any point during the year. We’ve been working really closely with some of our partners to create more solutions for registration and things like scorekeeping.”

While Brown recognizes the historic nature of her earning an SVP role, she’s approaching this new role the same way that she has others at Little League: with a collaborative attitude and a strong work ethic.

READ MORE: How a Strip of Bacon Can Showcase the Power of a Rebrand

“It’s not lost on me that there’s significance in having the role I have. I’ve been here a long time and I’ve had a tremendous opportunity to be working with and mentored by folks both inside and outside the organization. More than anything, I’m excited about the opportunity that’s ahead of me. I believe in working hard and contributing to the organizational mission/goals and being able to give back.

“Very early on in my career, I had the opportunity to get involved in industry organizations and interact with both female and male leaders that gave me the time throughout my career. My goal is to be able to do more of that for others.”

Brown has already had the opportunity to mentor some young professionals in the industry. She greatly appreciates the opportunity to pay it forward after working closely with plenty of quality professionals in and out of baseball over the years. Her advice to those she mentors is to follow her lead and constantly be growing their professional network.

“Network with others as much as you can. Listen to the advice that you’re given. You might not use all of it, but take it all in and determine what helps you chart your path. It’s really important to have people that you can lean on.”

Joe is currently a freelance marketing professional, writer, and podcaster. His work can also be found on the SB Nation network. Joe earned his bachelor's degree in communications from the University of Louisville in 2014 and a master's degree in sport administration from Seattle University in 2017. He can be reached via email at joe@frntofficesport.com.

Innovation

Major League Soccer Seeks Digital Innovation Through Four-Pronged Approach

Digital is the future for Major League Soccer, and a multi-faceted strategy could one day take the league to new heights.

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Photo Credit: Brett Davis-USA TODAY Sports

For Major League Soccer, the pathway toward innovation begins on the pitch.

“Look in the stadiums, the fan experience is different than any other professional sport,” Schlosser said Chris Schlosser, MLS senior vice president and general manager of MLS Digital at a South by Southwest panel. “How do we lean into that and make it come alive? How do we translate that if you’re at home the couch?”

He expects the answer to come through digital thanks to partnerships with companies like Twitter and R/GA, a company helping connect MLS to emerging technology companies. In fact, Twitter Sports Partner Manager Will Exline believes social media could eventually lift MLS to unprecedented heights.

“If you look, you see how radio helped baseball, TV helped football and basketball,” Exline said. “MLS has lived in the digital world. As fast as platforms are evolving, MLS is just as quick to try new things.”

READ MORE: Simple Hashtags Elevated by Scarves Illuminate MLS Content Innovation

Schlosser said MLS Digital works with a four-pronged approach: Fan connection, on-field talent, stadium experience and media quality.

According to R/GA Global Chief Operating Officer Stephen Plumlee, there’s a current push to better connect fans to the teams and each other in order to better develop content ties. It isn’t that fan attention spans are necessarily shorter. Consumers just have so many options at their fingertips.

Consequently, Plumlee says, “The challenge is personalization. There has to be an authentic experience delivered to what the fan wants.”

Along the same lines, Exline said Twitter will continue to move towards individual user personalization to help the league and individual teams better target users and fan bases. He cited last years all-star voting process as one prominent example, which allowed users to tweet their vote, which returned a reply with a video of the player thanking a user.

That personalization also extends to viewership habits. Schlosser believes it’s important for MLS to provide fans the capacity to watch from any device. Within those device boundaries, they also hope to offer custom angles and other individual-choice options like advanced data and sports betting.

Schlosser also brought up the future, and current use, of artificial intelligence to generate user-specific highlight packages of specific content.

“I can give you a highlight of just your team’s play without having a human cut the highlight,” he said. “I can give the favorite player’s best goals. Maybe [the fan] misses a game and has four minutes and wants a recap, maybe 20 minutes.

“We’re starting to open those opportunities.”

Eventually, that could even feed into talent evaluation. Schlosser wondered aloud whether augmented reality could one day present skill challenges and judge a player through those ratings without ever scouting someone in person.

“That would allow a team to identify them and bring them into the academy to start the formal training process,” he said. “It could result in seeing thousands of more players than we could see today.”

READ MORE: ‘We Are LAFC’ Shows Off Exclusive Content Opportunity for MLS, ESPN

MLS took plenty of lumps when it was starting for being different than the global game of soccer. Now, the league is embracing that differentiation and will keep building on it with digital, Schlosser said.

“One of the big shifts is this idea we have to be authentic to the global soccer community,” he said. “There were these crazy rules when MLS first started … we very quickly learned that’s not the right way. But we are also finding North American soccer is a different thing. Soccer here is a little American, European, South American, and that changes from city to city.

“We can lean into that and we don’t have to apologize. We have to celebrate the unique differences and let them come through the atmospheres in the stands.”

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Innovation

The Story Behind the Giants’ New $10 Million Scoreboard

Ahead of this year’s MLB season, the Giants are set to unveil a new scoreboard that at over 150 ft by 70ft, will be the third largest in the league.

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Image via the San Francisco Giants

*This piece first appeared in the Front Office Sports Newsletter. Subscribe today and get the news before anyone else. 

With Spring Training underway, baseball is inching its way closer to the start of another season.

Although we don’t know if the Giants have the inside track to signing Bryce Harper, we were able to sit down with Senior Vice President & CIO Bill Schlough to take a look at their brand new scoreboard and why the team invested $10 million into the product.

$10 million is a lot to spend on a scoreboard. I’m assuming much of the cost will be recouped through increased advertising opportunities. Outside of fan experience, was that one of the other driving factors when it came to making this investment? 

“If you think $10 million is a lot to spend on a scoreboard, you should see how much it will cost to deliver 4K content to that board!  But I have to be honest, for the Giants, “increased advertising opportunities” was NEVER part of the discussion. This is all about the fan experience, 100%. Our board was the second oldest and fifth smallest in MLB, and after 12 seasons it was definitely due for a refresh.  Our fans deserve a first-class experience at Oracle Park, and we’re going to give it to them. And with our new 4K board, it’s not just baseball games that will be enhanced.”

“We’re confident that all events at Oracle Park will benefit from this new screen—from private screenings, to corporate event branding, to convention gatherings, to public event enhancements and beyond. So if there are increased revenue opportunities from our new Diamond Vision, I’d say they will come from increased attendance and incremental events more than advertising. We didn’t invest $10 million for a glorified billboard, this is all about enhancing the experience for our fans.”

How much did the impact of landing outside events play a role in going forward with this decision? Does having this open up new opportunities? 

“Events that are complementary to our baseball schedule – both in-season when the Giants are on the road and during the off-season – are a huge source of pride for our organization, not to mention a fantastic way to develop new partnerships and opportunities. Giants Enterprises, the entrepreneurial arm of the San Francisco Giants, hosts more than 250 events per year, including concerts, private corporate events, international sporting events like Rugby World Cup Sevens, unique activations such as Topgolf Crush and more.”

“The Giants Enterprises team does a phenomenal job filling our calendar with events on a year-round basis and by continuing to stay ahead of the curve in terms of technology and venue upgrades, we will undoubtedly be able to attract new business. Upgrading our scoreboard presents a multitude of opportunities for clients using our facility so it was absolutely a big consideration when moving forward with this project. We are currently exploring new innovative ideas that we can activate on for returning and annual events that will help take their experience here at Oracle Park to the next level. We look forward to pushing the boundaries and continuing to innovate in strategic ways to fully maximize the capabilities of our new scoreboard.”

When looking at comparable screens and different sporting venues, which ones did you look to for inspiration? What did you want to differently?

“We definitely did our homework and there are plenty of other venues that are worthy of emulation.  The Cowboys really started the “bigger is better” trend a decade ago with their record-setting massive DiamondVision display at AT&T Stadium. Vivek Ranadivé and the Sacramento Kings were also trendsetters, launching the first 4K video board in sports back in 2016.  In baseball, the Indians, Mariners and Angels are now the three biggest.”

“In our travels, we also visited the Rockies, Ravens and our longtime friend in Lincoln, the recently retired Godfather of HuskerVision, Shot Kleen at the University of Nebraska.  In the end, we figured that given that we won’t be doing this again anytime soon, we shouldn’t make any compromises.  So we went big (153’ x 71’, 3rd largest in MLB), high quality (1st 4K capable board in MLB) and chose to stick with DiamondVision from Mitsubishi Electric—who we consider to be the best video board manufacturer in the business.”

If you could play any video game on the screen, which would it be and why? 

“From a purely nostalgic standpoint, I would want to play Goldeneye 007 on N64. That said, the graphics and that game wouldn’t do our new scoreboard justice. A fun, competitive multi-player game would definitely be a joy to watch so perhaps a game like Fortnite. Above all else, playing MLB The Show 2019 and watching Buster Posey hit a homerun to centerfield while watching it on the centerfield scoreboard would be a total trip.”

*This piece first appeared in the Front Office Sports Newsletter. Subscribe today and get the news before anyone else. 

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Mesh Seats Help Showcase Innovation at New Las Vegas Ballpark

The Las Vegas Ballpark is set to open this year with brand new mesh seats that promise to keep fans cool and comfortable in the Las Vegas sun.

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Photo via Las Vegas Ballpark

When Las Vegas Ballpark opens on April 9, more than three decades of stadium advancements will be on display.

The old stadium, Cashman Field, opened in 1983 and was already out of date by 1993, said Don Logan, president and COO of the Las Vegas Aviators, the recently rebranded moniker of the AAA team. The team also signed a development agreement this fall with the Oakland Athletics, after its agreement with the New York Mets expired.

Despite stadiums quickly surpassing Cashman, it took another 25 years to break ground on a new venue.

“Cashman, I hate to bash it, but it just outgrew its usefulness,” Logan said. “The world changed and it didn’t.”

Enter the Howard Hughes Corporation, a major land developer in Las Vegas — specifically behind the Summerlin neighborhood. The company purchased the Las Vegas 51s in 2013. With more than 400 acres at its disposal for Downtown Summerlin — about half of which is developed — a space was reserved for the Las Vegas Ballpark, an approximately $150 million project right next door to the corporate headquarters and practice facility of the NHL’s Vegas Golden Knights.

READ MORE: Minor League Baseball Showcasing Deeper Partnership Connections With Hot Dogs

The two sports facilities are at the center of a master-planned community meant to provide an idealistic “live, work, play” environment in Las Vegas. More than 4,000 urban residential units can be built around the stadium in the near future.

“Even in 2011, I’m not sure we’d see iconic sports facilities in downtown Summerlin,” said Tom Warden, Howard Hughes Corporation senior vice president of community and government relations. “It’s a lot of opportunities for the team and also for Summerlin; we view this as an amenity for the Summerlin community.”

The new stadium has greatly improved amenities in all aspects, largely focused on player development and fan amenities, with a capacity for 10,000.

The centerpiece might be the video board, which Logan said is in the top 25-largest in all of organized baseball with 3,930 square feet of digital space. On off nights, movies might be played on screen for community residents.

A big consideration behind much of the Las Vegas Ballpark design was the high heat of Southern Nevada summers. The seats in the stadium are mesh, which greatly reduces the heat on spectator backsides. Logan said when a summer day reaches 110 degrees, plastic and metal seats can reach near 200 degrees. The mesh seats maintain temperatures below 100 degrees.

Likewise, there are giant fans from the company Big Ass Fans circulating air throughout the concourse. Fans can navigate the stadium 360 degrees with various destinations throughout to keep fans occupied and in the stadium, Logan said.

In the outfield, a swimming pool will look out at the field. A kids splash pad is also found in the stadium.

“This is all a tribute to the Hughes Corporation being willing to spend money where it matters and improve the experience,” Logan said. “We want to make people more comfortable and want to come back more often.”

The suite level will have two end caps with walkout party decks with capacity for 350 people.

Logan also said the food and beverage program will be much more aligned to modern minor league baseball than Cashman was and more indicative of the Summerlin community. They’ve even built in a show kitchen to bring in celebrity chefs to cook for fans.

“What other Triple-A team has the ability to do that?” Warden asked.

For players, they too get a respite from the baseball season heat. Cashman Field had no indoor batting cages, weight training or rehabilitation center. The facilities were regularly regarded among the bottom of organized baseball.

READ MORE: The Minor League Baseball of the Future

Now, there’s three indoor batting cages under the right-field stands, as well as greatly improved player facilities for better development.

The organization is already in talks with college conferences to host tournaments, and it plans on hosting more MLB exhibitions than the one or two a season at Cashman. The Aviators’ former stadium is still home to the Las Vegas Lights, the city’s United Soccer League team.

Las Vegas Ballpark is one of two Minor League Baseball stadiums opening next season, along with Advanced Class-A Fayetteville Woodpeckers.

“We’ll be the belle of the ball,” Logan said. “The good thing is we had 35 years to learn from and improve on, and we’re benefiting from all of it.”

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