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Microsoft’s NFL Campaigns Culminate in Super Bowl Week Activation

This year, Microsoft has tapped into NFL players’ personalities in order to tell a broader story about the brand its impact on player hobbies.

Max Simpson

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Photo via Microsoft

For years, the NFL and Microsoft have been synonymous with one another. The two go together hand-in-hand as the Microsoft’s Surface holds its place as the Official Laptop and Official Sideline Technology Provider of the NFL.

Yet the partnership goes far beyond in-game usage. This year, Microsoft has tapped into NFL players’ personalities in order to tell a broader story about the brand and how its products have helped to influence player hobbies. According to Broderick Hicks, a vice president of marketing services at Wasserman who serves as the account lead for Microsoft, Microsoft has leaned heavily on merging the practical uses that its products provide with the bigger picture of storytelling.

“Microsoft’s marketing with the NFL has been built around the Microsoft Surface,” said Hicks. “This year’s campaign has been showcasing players being able to make their ‘side hustles’ a reality. Microsoft products and technology can help bring those stories to life and showcase how these ‘side hustles’ can turn into actual businesses and careers for these players.”

READ MORE: Amazon Gears Up for the Big Game

These “side hustles” have included NFL players honing a wide range of skills. All branded under the “Make Believe Happen” campaign, Microsoft has helped to magnify the talents of these professional athletes using creative storytelling throughout the NFL season.

For example, Larry Fitzgerald uses the Surface for editing photography associated with his travel company, while Alvin Kamara is diving into the world of fashion. Microsoft took player authenticity one step further as it teamed up with players Cole Beasley, Chad Thomas, and Melvin Ingram to have each produce individual hip-hop tracks inspired by Dr. Seuss’ “Oh, The Places You’ll Go.”

Beasley and Thomas’ beats even landed on Surface’s “Make Believe Happen” curated playlist available on Spotify.

“It is different for fans to see an athlete such as Cole Beasley express his desire to create music,” said Hicks. “The campaign allows for fans to see different layers and dreams that players have off the field. It is cool for Microsoft to tap into. The brand doesn’t overpower the stories. It is a natural part of what they do.”

These advertising spots have been running all season long on Microsoft’s website platforms, as well as on its social media channels and traditional commercial spots.

The brand will continue its push for player-created content throughout Super Bowl Week. Microsoft’s outfitted Super Bowl lounge in midtown Atlanta is full of experiences that help bring the brand to life.

A production studio will be on-site that will allow players to create their own version of “Oh, The Places You’ll Go” or to lay down a verse on a new track. Of course, the brand will have Xboxs available for players to showcase their gaming talents for viewing fans. There will also be a “Dial Style” application that players can interact with. The app allows players to use the functionality of the Dial to design unique clothing items based on colors and patterns relevant to internet searches, such as “Mona Lisa” or “cotton candy.”

For Microsoft and Wasserman, the branding collaboration has centered around helping to bring the products to life.

“The two organizations are going into our fourth season together working with producing NFL content,” said Hicks. “It all starts with hearing input from Microsoft on the products and messaging that they wish to highlight and then teaming up to brainstorm ideas to bring those to life.”

Along with Dustin Sedgwick, Microsoft’s director of integrated marketing and partnerships (brands, sports, and influencers), Hicks and the Wasserman team outline a season-long time frame for their NFL activations.

Initial ideas are conceived in April and May. Broader objectives are brought in and content plans are finalized by June. Once the plan is in place, the focus turns to getting time with players in late June and early July to film and produce the branded content before they go off to training camp. Once content is in hand, the pre-promotion and deliverables are scaled out.

READ MORE: Inside Buffalo Wild Wings’ Super Bowl Plans

As the NFL season starts, so does the launch of Microsoft’s campaign, as those are rolled out by September or the end of October at the latest. From there, messaging is reinforced throughout the season with different adaptations and updates to the program taking place in preparation for the postseason and Super Bowl Week.

“The keys to our activations and content coming to life are being ownable and scalable,” said Hicks. “We are in the business of bringing products and brands to life through creativity and support.”

Hicks and his team look for two specific results throughout the season. The first is driving as many impressions as possible. Whether this is during games with branding on the sidelines and through use of Surface tablets by NFL personnel or through commercial spots and promotional videos on social, the intended goal is to reach a critical mass of potential consumers. The second desired result is to tell relevant stories that hit on a cultural level. This is where the player videos come into play as fans are able to see a different side of players that they previously may not have known about.

“Once the entire marketing plan goes from developed, to created, to launched, it is great to see it all come together and realize it’s even cooler than what you thought it would be in your head,” said Hicks. “Seeing it all firsthand is another thing. It shows the quality of work that Microsoft and our team are able to produce as it all comes to life.”

Max Simpson is a contributing writer for Front Office Sports. A graduate from Arizona State University, Max currently works for the Reno Aces & Reno 1868 FC with time spent with Sun Devil Athletics and the Arizona Diamondbacks. For @frntofficesport, Max highlights unique partnerships, brand marketing strategies, and content activation. He can be reached at max@frntofficesport.com.

Innovation

St. Louis Blues Stanley Cup victory breaks Fanatics sales record in 12 hours

It took only 12 hours for Blues fans celebrating the first Cup in the franchise’s 52-year history to shatter the previous sales record set by the Washington Capitals in 2018.

Michael McCarthy

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Photo Credit: Winslow Townson-USA TODAY Sports

There’s nothing like the first taste of a championship. After winning their maiden Stanley Cup title, the St. Louis Blues are generating record sales for merchandising giant Fanatics. With the Toronto Raptors poised to possibly win Canada’s first NBA Championship tonight, Fanatics could be in for two record-setting days in a row.

It took only 12 hours for Blues fans celebrating the first Cup in the franchise’s 52-year history to shatter the previous sales record set by the Washington Capitals in 2018. Within 14 hours, sales of licensed Blues t-shirts and jerseys were pacing 10% ahead of last year, according to Jack Boyle, co-president of direct-to-consumer retail for Fanatics.

“I think it’s a great way for fans to be part of the team and part of the championship,” says Boyle. “They can’t hoist the Cup in the air…but they can buy items.”

These moments of victory are glorious — but fleeting. Sports fans are willing to shell out big bucks within seconds or minutes of winning the Big One. But the urge passes quickly. It’s vital for leagues, teams and online retailers such as Fanatics to have the right product ready to go.

Within minutes of the Blues beating the Boston Bruins 4-1 in the Cup-clinching Game 7, fans went directly to their smartphones to order merchandise. Around 80% of Fanatics’ Blues volume, according to Boyle, came from people ordering via their mobile devices.

The most popular sales items? Try the championship caps and t-shirts (retail price $34.99) worn by Blues players and coaches celebrating on the ice Wednesday night, says Boyle.

If fans shop the Blues’ “Winning Never Felt So Good” Cup Collection” at Fanatics, they can also purchase miniature Cups with the Blues logo ($69.99) and framed pictures of players hoisting the most iconic trophy in sports ($189.99).

Fanatics was not the only corporate winner Wednesday night. NBC Sports says Blues-Bruins Game 7 was the most-watched NHL game in 25 years. The game drew a total audience delivery of 8.914 million viewers, according to Nielsen and Adobe Analytics. St. Louis popped a 41.8 local TV rating — making it the highest-rated Blues game ever in that market.

It was also the most-streamed NHL game ever, delivering an average minute audience of 191,5000. NBC’s seven-time Emmy Award-winning play-by-play announcer Mike “Doc” Emrick rose to the occasion.

“It is the last chapter in an incomparable storybook finish for the St. Louis Blues, and an incredibly disappointing finish for the Boston Bruins,” Emrick said as the Blues celebrated on the Bruins’ home ice.

Meanwhile, Boyle and Fanatics are ready to roll tonight if the Raptors win the NBA championship.

Fanatics both manufactures and sells licensed sports gear for the major U.S. sports leagues. Similar to the Blues, Fanatics’ factories will instantly churn out Raptors championship gear if Kawhi Leonard and teammates can get by Steph Curry and the powerful Golden State Warriors.

The Blues and Raptors have one thing in common: Neither club had ever won a championship.

The “high” of finally winning after years of playoff heartbreak and near-misses is intoxicating to their fans, says Dr. Norman Wyloge, a New York-based psychoanalyst who treats athletes and celebrities.

At the moment of victory, money’s no object. But it’s a temporary state that wears off quickly. If consumers aren’t careful, they can end up with a financial hangover, warns Wyloge.

It used to be fan demand for team/player gear would come and go before retailers could capitalize. Exhibit A was the “Lin-sanity” craze in 2012, according to the New York Times.

When New York Knicks guard Jeremy Lin became an instant star, fans searched for his t-shirt or jersey to no avail. By the time retailers stocked up, Lin-sanity was already waning.

Those days are over. Fanatics has changed the game by making fan merchandise available when and how customers want it.

Social media giants such as Instagram are getting in on the action too.

The NBA, Instagram and New Era caps are teaming up to offer a “Shoppable Moment” the instant the NBA Finals are decided in either Game 6 or 7. The minute the buzzer sounds anointing the 2019 champion, Instagram will offer a $50 cap /T-shirt bundle to the 37.7 million followers of its NBA account.

The “tap to shop” promotion will be exclusive to Instagram for 24 hours after the game and will give Raptors or Warriors fans the opportunity to complete the purchase without ever leaving the app.

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MiLB’s FIELD Program Aims To Diversify Baseball Leadership

In its fourth year, Minor League Baseball’s FIELD Program welcomes 32 participants to its immersive week of professional development.

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Photo Courtesy MiLB

Vince Pierson stepped on a plane for the first time in 2010 as he journeyed to Colorado Springs for the U.S. Olympic Committee’s Finding Leaders Among Minorities Everywhere program. That trip changed his life, propelling him into a career in sports business.

Now, in his role as Minor League Baseball’s director of diversity and inclusion, Pierson is overseeing a program that aims to foster in the next generation of sports business leaders, as well as introduce the idea of working in baseball to more minorities. This week, MiLB will host the fourth annual Fostering Inclusion through Education and Leadership Development, or FIELD, at the Jackie Robinson Training Complex in Vero Beach, Florida.

The week-long, full-immersion program for college students and recent graduates is a direct result of Pierson’s experiences in Colorado nine years ago.

READ MORE: Minor League Baseball Connects Women to Help ‘Lift’ Careers

“I spent that week in Colorado Springs and my eyes were opened up, so when we started thinking about how we can engage that same age group, something similar was in line,” Pierson said. “It’s the type of thing we wish was around when we were going through this. Last year, there were hugs and tears when we left and the biggest thing for me is that’s 32 new people I get to connect with when they begin their careers. That’s fun and fulfilling for me.”

There were 25 people in the first FIELD class, and Pierson said 20 of them had never been to a baseball game prior to their participation in the program. This year’s class has 32 participants, and Pierson hopes to achieve the 60% placement rate from last year. He considers placement as anywhere in the baseball industry, whether it’s working for MiLB — there are two alumni at the league office — or ticket operations with the New York Yankees.

“There’s an awareness gap. There’s thousands of sports management majors and many aren’t engaging with baseball,” Pierson said. “These are the future leaders of our industry, these are people taking out tons of student loan debts to prepare for their careers and this segment of sports wasn’t on their radar. This program addresses that.”

Pierson said the participants will be running through a schedule simulating their first homestand, from early morning to late nights, and they’ll leave knowing whether they are fit for a career in baseball. Each day starts with a short diversity workshop, leading participants through a series of “bite-sized” exercises addressing topics like stereotypes and microaggressions.

FIELD also welcomes women and minority leaders from across the baseball industry, including Katie Davison, MiLB senior vice president of digital and business development, and Paris Freeman, Oakland Athletics group sales executive.

There’s also a group project throughout the week, a women in baseball panel and a resume and interview workshop with human resource representatives from the Kansas City Royals, Atlanta Braves and Washington Nationals.

On Tuesday, Jacksonville Jumbo Shrimp General Manager Harold Craw spoke to the group about the duties and rigors of being a general manager. Craw was the first African-American to win MiLB’s Executive of the Year Award, and hopes to have a near future with multiple African-American general managers.

“For me, ever since this program began, I want to help because it’s one of the things that will help Minor League Baseball continue to diversify from a front office standpoint,” Craw said. “It’s bringing the youngest and brightest talent together to have a full week to share experiences and learn and engage and for them to form relationships.”

Craw hopes to forge enough contacts and stay connected with alumni with potential position openings in mind. He couldn’t stick around beyond Tuesday and was disappointed he’d miss the alumni panel to hear about their experiences and where they’ve ended up.

The program is hosted at the Jackie Robinson Training Complex, a fitting setting for a program developing a diverse set of future leaders.  

READ MORE: NASCAR Diversity Program and Rev Racing Team Up to Shape Next Generation

“It’s cool to be here with the history that lives here,” Pierson said. “It’s the same place Jackie trained.”

The entire FIELD Program costs a participant a $250 registration fee and the travel to Vero Beach. The rest is covered by MiLB, including registration to the Baseball Winter Meetings. Pierson said he hopes to keep the placement rate at more than 60% before expanding the program, but that there’s space as currently set up for upwards of 50 participants. He said it’d be tough to program another minute into the week, but hopes to keep thinking creatively and outside-the-box to curate a better experience.

“This is a money where your mouth is program,” Pierson said. “It’s an opportunity for Minor League Baseball to take the bull by the horns in how we’re addressing diversity. It’s one thing to have great conversations, but it’s another to intentionally create the hiring process for 32 young professionals.”

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World Armwrestling League Hopes To Cash In On Everyman Approach

Whether it’s an investment banker against a plumber or a priest, Steve Kaplan believes the World Armwrestling League has global appeal.

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Photo Courtesy: World Armwrestling League

Steve Kaplan was drawn to the commitment of the athletes in the arm wrestling circuit. He’s convinced the rest of the world will be too.

“You have this preconceived notion of what it was, but I was blown away – I couldn’t believe it,” said Kaplan, an entrepreneur and former advertising executive. “I expected out of shape dudes, but [instead I saw] NFL tight end-caliber athletes – fully committed athletes.”

Kaplan launched the World Armwrestling League in 2014 with an aim to grow the sport globally.

READ MORE: Brutal Business: How WLC is Selling Lethwei to the World

Now, with a streaming deal with B/R Live, as well as media partnerships with Anthem Sports and Fanseat, he thinks the time for the niche sport is now.

“It’s perfect for today’s market,” Kaplan said. “The ability to build a sport from scratch, that was exciting for me. The cross-section of the world of people who compete, it brings people together, it’s a cool culture and got me hooked.”

When the league launched, Kaplan found a willing partner in ESPN for broadcasts, which he said recognized the competition as more World Series of Poker, less UFC.

But similar to other niche sports – with a passionate yet small core audience willing to consume that content on mobile platforms  – doing a deal with over-the-top provider became more appealing for the league as it looks to lean into that digital-first fanbase.

Last year, the World Armwrestling League signed a deal with B/R Live to broadcast its events, which has continued through 2019. It costs $2.99 to stream one of the live matches.

Recently announced broadcast partners Anthem Sports & Entertainment and Fanseat will further help to reach that goal, Kaplan believes. With Anthem, World Armwrestling League events will air on the Fight Network and Game+, while Fanseat will stream all the league’s events in more than 140 countries — the league has welcome wrestlers from more than 40 countries.

“[World Armwrestling League] has many competitors from Europe, where the sport is highly evolved, as well as around the globe. This partnership will allow our company to continue exploring new and relevant content for our subscribers while providing sports fans around the globe with a never-seen-before level of live WAL coverage,” Fanseat Managing Director Jean-Maël Gineste said.

The league’s YouTube channel has generated more than 185 million impressions and 100 million viewed minutes the past year, according to a release.

Right now, B/R Live broadcasts 20 events a year, with six being elite major events for a total of 50 hours. Kaplan said he hopes to have a formal announcement with substantial sponsors for a qualifier tour and likewise hopes to broadcast two elite events from Europe and one from Asia next year.

READ MORE: Gauntlet of Polo Aims to Add Relevance to Niche Sport

Kaplan, who first encountered the idea on a tour around Afghanistan with the U.S. Army seeing how many troops were arm wrestling in their limited space across the country, was intrigued by the fact that these committed athletes can come from every walk of life – to have a plumber go against an investment banker or priest against a guy who makes tires, all creating unique storyline lines. Kaplan believes the sport can be a draw for participatory athletes, those same people who helped grow organizations like Tough Mudder and Spartan Race.

Conveying that everyman aspect and concentrating on making sure visuals were there to bottle the energy and excitement of the community that shows up to events is a key part of these new media deals, things that Kaplan believes are crucial to the property’s success.

“For us, it’s all about exposing this to more and more people,” Kaplan said. “Not everything we do is purely economic, some of it is about getting the best partners for where we want to go tomorrow, not just today. We are a global sport, so we’re trying to build the brand in a global context.”

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